Company

Owner-managed IT support since 2009.

TORAMBO was founded in Düsseldorf in 2009 to provide small and medium-sized businesses with reliable and efficient IT support. Nothing has changed about that in over 17 years.

The founder

Matthias Bak

It all started with a Commodore 64. The hobby became a passion and eventually a profession: Matthias gained experience in IT support and system administration at larger companies before founding TORAMBO in 2009.

Working for clients from different industries has shown that good IT has less to do with the latest technology than with reliability: systems that work, backups that can be restored, and a contact person who can be reached.

For him, technology is a tool to make processes simpler. He finds balance and new perspectives in photography.

Founded
2009
Location
Düsseldorf
Clients
small and medium-sized businesses
Way of working
personal, remote and on site

How we work

Small at the core, strong in our network.

Your contact is the owner himself. For special requirements, we bring in selected, specialised partners and freelancers and coordinate the collaboration for you.

  • One dedicated contact who knows your environment
  • Specialists when needed, without you having to manage several providers
  • Flexible, location-independent work: many tasks can be done securely via remote support
  • On site when hardware, the network or a personal conversation requires it

Values

What TORAMBO stands for.

Strength

Stable systems and solutions you can rely on every day.

Continuity

Long-term cooperation instead of one-off projects. We still know your IT years later.

Responsibility

We stand by what we set up and say openly when something does not make sense.

Innovation

We use new technology where it genuinely takes work off your hands.

The name

What is in the name TORAMBO.

TORA
Japanese for “tiger”: strength, courage and determination.
AMBO
from the Shona language of Zimbabwe, roughly “keep going”: the commitment to keep developing.
MB
the initials of founder Matthias Bak: personal responsibility and leadership.
O
“Operator”: TORAMBO does not just advise, it actively runs and looks after IT infrastructure.

Let’s talk about your IT.

An initial conversation is non-binding. We listen, look at your situation and tell you honestly what makes sense.