IT service provider in Düsseldorf · since 2009
Your IT.
Our responsibility.
Professional IT support, secure infrastructure and reliable service for small and medium-sized businesses.
- 17+ yearsof experience
- Personalone dedicated contact
- Remote & on siteDüsseldorf and surroundings
Services
IT from a single source, from workstation to server.
We advise, procure, set up and look after your systems for the long term. You decide whether you need individual services or want to hand over your IT completely.
IT support & workstation maintenance
Regular care of PCs, laptops and servers, fast help and one dedicated contact.
Learn moreRemote support
Fast help on screen, without travel and only with your approval.
Learn moreIT monitoring
Detect problems before they disrupt your working day.
Learn moreServer management
Setup, maintenance and administration of Windows and Linux servers.
Learn moreFirewall & IT security
Firewall, antivirus, updates, secure access and a plan for emergencies.
Learn moreMicrosoft environments & Windows administration
Windows Server, Active Directory, Microsoft 365 and Windows workstations from a single source.
Learn moreBackup & recovery
Backups that are checked regularly and can actually be restored when it matters.
Learn moreNetwork administration
Cabling, Wi-Fi, switches and segmentation, properly planned and documented.
Learn moreecoDMS & document management
Digital archiving and workflows with ecoDMS and ecoWorkflow.
Learn moreVirtualisation & Proxmox
Run several servers on one machine, back them up flexibly and restore them quickly.
Learn moreCloud, hosting & hybrid IT
Hosted servers, terminal servers, web space and a sensible link between office and cloud.
Learn moreIT consulting & projects
Assessment, planning and implementation of IT projects with a clear process.
Learn moreHardware & software
Selection, procurement and setup of devices, programs and licences.
Learn moreManaged IT & maintenance contracts
Maintenance, monitoring, updates and support as ongoing care, tailored to your business.
Learn moreManaged IT
IT you no longer have to worry about yourself.
With a maintenance contract, we take over the regular care of your systems. You know where you stand, and your team can focus on its actual work.
What ongoing support can include
- PC and server maintenance on a fixed schedule
- Updates for operating systems and applications
- Monitoring of servers and services
- Regular backup checks
- Remote support for questions and issues
- Documentation of all services performed
Why TORAMBO
Owner-managed. Technically sound.
TORAMBO is not an anonymous IT systems house. Since 2009, we have supported businesses with the aim of making IT reliable, secure and understandable.
One dedicated contact
You talk to someone who knows your environment. No hotline queue, no constantly changing staff.
Prevent rather than repair
Regular maintenance and monitoring ensure that many issues never reach your day-to-day work.
Clearly documented
Whatever we set up and change is documented. Your IT stays understandable, including for you.
Specialists when needed
For special requirements, we work with selected partners and freelancers, coordinated from a single source.
Working together
How we get started.
- 01
Initial conversation
You describe your situation and we ask questions. Non-binding, in person or by phone.
- 02
Assessment
We look at your existing IT and show where the risks and opportunities for improvement are.
- 03
Implementation
Once you approve, we implement the agreed measures and document them.
- 04
Ongoing support
If you wish, we take over maintenance, monitoring and support on a permanent basis.
For existing clients
Quick access to support.
Create a ticket, start a remote session or open the customer area: you will find all access points together on the support page.
FAQ
Good to know.
Which companies is TORAMBO the right partner for?
We mainly support small and medium-sized businesses, offices and practices that have no IT department of their own or want to take load off their internal IT.
Do you work on site or remotely?
Both. We resolve many issues quickly via encrypted remote support, without travel. For installations, hardware and network work we come to you in Düsseldorf and the surrounding area.
Do you offer fixed maintenance packages?
No. Every IT environment is different. After an initial assessment, we prepare a maintenance proposal that fits your systems and requirements.
How do I reach support?
The fastest way is “Create support ticket” in the TORAMBO ticket system or an email to ticket@torambo.com. Every request is logged so nothing gets lost. In urgent cases, please call us.
Let’s talk about your IT.
An initial conversation is non-binding. We listen, look at your situation and tell you honestly what makes sense.